Shipping Policy

We endeavour to process all orders as quickly as possible, and should your purchased piece be in stock, we will dispatch as soon as we are able. Please note though that all online purchases should be treated as ‘made to order,’ so please allow 10 to 15 working days for processing and manufacturing. Once processed and manufactured, your order will be shipped.

Please note that we can only start this process once we have received payment.

 

WHEN CAN YOU EXPECT DELIVERY ONCE YOUR ORDER HAS BEEN SHIPPED?
- If you are in a National City Centre: Within 1 - 3 working days
- If you are in a small town or regional area/ farm/ rural location: Within 3 – 5 working days.

INTERNATIONAL DELIVERY TAKES 7 to 21 DAYS.

*Please Note: Our delivery lead times are mere guidelines provided to us by courier partners. 

Once your parcel has been handed to the courier, we have no further control of its journey. 

Upon dispatch, you will be sent confirmation and tracking details that you can use to keep an eye on your parcel

 

If you do have any questions or concerns, please get in touch via email on liwodesign@gmail.com